/* ===================================================
   Narosco Clinic Chat Widget — chat.css
   Widget de chat flutuante para clínicas
   =================================================== */

@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600&display=swap');

/* ── Variáveis ── */
:root {
  --chat-primary: #1a6bff;
  --chat-primary-dark: #1458d4;
  --chat-primary-light: #e8f0ff;
  --chat-accent: #00c896;
  --chat-bg: #ffffff;
  --chat-surface: #f5f7fa;
  --chat-border: #e4e8f0;
  --chat-text: #1a1a2e;
  --chat-text-muted: #6b7280;
  --chat-bubble-user: #1a6bff;
  --chat-bubble-agent: #f0f4ff;
  --chat-shadow: 0 8px 32px rgba(26, 107, 255, 0.18);
  --chat-radius: 20px;
  --chat-radius-sm: 12px;
  --chat-width: 380px;
  --chat-height: 560px;
  --chat-z: 99999;
  --font: 'Inter', -apple-system, BlinkMacSystemFont, sans-serif;
}

/* ── Reset ── */
#narosco-chat-widget *,
#narosco-chat-widget *::before,
#narosco-chat-widget *::after {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

/* ── Container principal ── */
#narosco-chat-widget {
  position: fixed;
  bottom: 24px;
  right: 24px;
  z-index: var(--chat-z);
  font-family: var(--font);
  font-size: 14px;
  line-height: 1.5;
  color: var(--chat-text);
}

/* ── Botão flutuante (bubble) ── */
#narosco-chat-bubble {
  width: 60px;
  height: 60px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--chat-primary), #4f8bff);
  border: none;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: var(--chat-shadow);
  transition: transform 0.2s cubic-bezier(.34,1.56,.64,1), box-shadow 0.2s ease;
  position: relative;
  outline: none;
}

#narosco-chat-bubble:hover {
  transform: scale(1.08);
  box-shadow: 0 12px 40px rgba(26, 107, 255, 0.28);
}

#narosco-chat-bubble:active {
  transform: scale(0.96);
}

#narosco-chat-bubble svg {
  width: 28px;
  height: 28px;
  fill: white;
  transition: opacity 0.2s ease, transform 0.2s ease;
}

#narosco-chat-bubble .icon-chat { display: block; }
#narosco-chat-bubble .icon-close { display: none; }

#narosco-chat-widget.open #narosco-chat-bubble .icon-chat { display: none; }
#narosco-chat-widget.open #narosco-chat-bubble .icon-close { display: block; }

/* Badge de notificação */
#narosco-chat-badge {
  position: absolute;
  top: -2px;
  right: -2px;
  width: 20px;
  height: 20px;
  background: #ff4757;
  border-radius: 50%;
  border: 2px solid white;
  font-size: 10px;
  font-weight: 700;
  color: white;
  display: flex;
  align-items: center;
  justify-content: center;
  display: none;
  animation: badge-pulse 1.5s ease-in-out infinite;
}

@keyframes badge-pulse {
  0%, 100% { transform: scale(1); }
  50% { transform: scale(1.1); }
}

/* ── Janela do chat ── */
#narosco-chat-window {
  position: absolute;
  bottom: 76px;
  right: 0;
  width: var(--chat-width);
  height: var(--chat-height);
  background: var(--chat-bg);
  border-radius: var(--chat-radius);
  box-shadow: 0 20px 60px rgba(0, 0, 0, 0.16), 0 4px 16px rgba(26, 107, 255, 0.1);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  transform: scale(0.85) translateY(20px);
  transform-origin: bottom right;
  opacity: 0;
  pointer-events: none;
  transition: transform 0.28s cubic-bezier(.34,1.56,.64,1), opacity 0.22s ease;
  border: 1px solid var(--chat-border);
}

#narosco-chat-widget.open #narosco-chat-window {
  transform: scale(1) translateY(0);
  opacity: 1;
  pointer-events: all;
}

/* ── Header ── */
#narosco-chat-header {
  background: linear-gradient(135deg, var(--chat-primary), #2979ff);
  padding: 16px 20px;
  display: flex;
  align-items: center;
  gap: 12px;
  flex-shrink: 0;
}

.chat-header-avatar {
  width: 44px;
  height: 44px;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.2);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 20px;
  flex-shrink: 0;
  border: 2px solid rgba(255, 255, 255, 0.4);
}

.chat-header-info {
  flex: 1;
  min-width: 0;
}

.chat-header-name {
  font-size: 15px;
  font-weight: 600;
  color: white;
  display: block;
}

.chat-header-status {
  font-size: 12px;
  color: rgba(255, 255, 255, 0.8);
  display: flex;
  align-items: center;
  gap: 5px;
  margin-top: 2px;
}

.chat-header-status::before {
  content: '';
  width: 7px;
  height: 7px;
  background: #4eff91;
  border-radius: 50%;
  display: inline-block;
  animation: status-blink 2s ease-in-out infinite;
}

@keyframes status-blink {
  0%, 100% { opacity: 1; }
  50% { opacity: 0.5; }
}

/* ── Área de mensagens ── */
#narosco-chat-messages {
  flex: 1;
  overflow-y: auto;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  background: #fafbff;
  scroll-behavior: smooth;
}

#narosco-chat-messages::-webkit-scrollbar {
  width: 4px;
}

#narosco-chat-messages::-webkit-scrollbar-track {
  background: transparent;
}

#narosco-chat-messages::-webkit-scrollbar-thumb {
  background: var(--chat-border);
  border-radius: 4px;
}

/* ── Mensagens ── */
.chat-msg {
  max-width: 82%;
  animation: msg-appear 0.22s cubic-bezier(.34,1.56,.64,1);
}

@keyframes msg-appear {
  from { opacity: 0; transform: translateY(8px) scale(0.97); }
  to   { opacity: 1; transform: translateY(0) scale(1); }
}

.chat-msg.user {
  align-self: flex-end;
}

.chat-msg.agent {
  align-self: flex-start;
  display: flex;
  gap: 8px;
  align-items: flex-end;
}

.chat-msg-avatar {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--chat-primary), #4f8bff);
  color: white;
  font-size: 13px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.chat-msg-bubble {
  padding: 10px 14px;
  border-radius: var(--chat-radius-sm);
  font-size: 13.5px;
  line-height: 1.55;
  position: relative;
  word-break: break-word;
  white-space: pre-wrap;
}

.chat-msg.user .chat-msg-bubble {
  background: var(--chat-bubble-user);
  color: white;
  border-bottom-right-radius: 4px;
}

.chat-msg.agent .chat-msg-bubble {
  background: white;
  color: var(--chat-text);
  border-bottom-left-radius: 4px;
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.07);
  border: 1px solid var(--chat-border);
}

.chat-msg-time {
  font-size: 10px;
  color: var(--chat-text-muted);
  margin-top: 4px;
  display: block;
  text-align: right;
}

.chat-msg.agent .chat-msg-time {
  text-align: left;
  padding-left: 36px;
}

/* ── Typing indicator ── */
.chat-typing {
  display: flex;
  gap: 8px;
  align-items: flex-end;
  align-self: flex-start;
}

.chat-typing-avatar {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--chat-primary), #4f8bff);
  color: white;
  font-size: 13px;
  display: flex;
  align-items: center;
  justify-content: center;
}

.chat-typing-bubble {
  background: white;
  border: 1px solid var(--chat-border);
  border-radius: var(--chat-radius-sm);
  border-bottom-left-radius: 4px;
  padding: 10px 14px;
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.07);
  display: flex;
  gap: 4px;
  align-items: center;
}

.chat-typing-dot {
  width: 7px;
  height: 7px;
  background: var(--chat-primary);
  border-radius: 50%;
  animation: typing-bounce 1.2s ease-in-out infinite;
}

.chat-typing-dot:nth-child(2) { animation-delay: 0.2s; }
.chat-typing-dot:nth-child(3) { animation-delay: 0.4s; }

@keyframes typing-bounce {
  0%, 80%, 100% { transform: translateY(0); opacity: 0.4; }
  40% { transform: translateY(-6px); opacity: 1; }
}

/* ── Sugestões rápidas ── */
#narosco-chat-suggestions {
  padding: 8px 16px;
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  background: #fafbff;
  border-top: 1px solid var(--chat-border);
  flex-shrink: 0;
}

.chat-suggestion-btn {
  background: white;
  border: 1.5px solid var(--chat-primary);
  color: var(--chat-primary);
  border-radius: 20px;
  padding: 5px 12px;
  font-size: 12px;
  font-weight: 500;
  cursor: pointer;
  transition: all 0.15s ease;
  font-family: var(--font);
  white-space: nowrap;
}

.chat-suggestion-btn:hover {
  background: var(--chat-primary);
  color: white;
}

/* ── Footer / Input ── */
#narosco-chat-footer {
  padding: 12px 16px;
  background: white;
  border-top: 1px solid var(--chat-border);
  display: flex;
  gap: 10px;
  align-items: flex-end;
  flex-shrink: 0;
}

#narosco-chat-input {
  flex: 1;
  border: 1.5px solid var(--chat-border);
  border-radius: 20px;
  padding: 9px 14px;
  font-size: 13.5px;
  font-family: var(--font);
  color: var(--chat-text);
  background: var(--chat-surface);
  outline: none;
  resize: none;
  max-height: 100px;
  line-height: 1.4;
  transition: border-color 0.15s ease;
}

#narosco-chat-input::placeholder {
  color: #b0b7c3;
}

#narosco-chat-input:focus {
  border-color: var(--chat-primary);
  background: white;
}

#narosco-chat-send {
  width: 40px;
  height: 40px;
  min-width: 40px;
  border-radius: 50%;
  background: var(--chat-primary);
  border: none;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background 0.15s ease, transform 0.15s ease;
  outline: none;
}

#narosco-chat-send:hover:not(:disabled) {
  background: var(--chat-primary-dark);
  transform: scale(1.06);
}

#narosco-chat-send:disabled {
  background: #c7d2e8;
  cursor: not-allowed;
}

#narosco-chat-send svg {
  width: 18px;
  height: 18px;
  fill: white;
}

/* ── Powered by ── */
.chat-powered {
  text-align: center;
  font-size: 10px;
  color: #b0b7c3;
  padding: 4px 0 8px;
  background: white;
}

.chat-powered a {
  color: var(--chat-primary);
  text-decoration: none;
  font-weight: 500;
}

/* ── Mensagem de erro inline ── */
.chat-msg-error .chat-msg-bubble {
  background: #fff2f2;
  border-color: #ffcdd2;
  color: #c62828;
}

/* ── Mobile ── */
@media (max-width: 480px) {
  #narosco-chat-widget {
    bottom: 16px;
    right: 16px;
  }

  #narosco-chat-window {
    width: calc(100vw - 32px);
    height: 75vh;
    bottom: 72px;
    right: 0;
  }
}